Theft Prevention | Fraud Investigation | Hotel Security and Threat Mitigation

In today’s climate of evolving risk, buffer up your resilience planning to allow you to prepare not only for the unexpected, but the unthinkable. HDS implements some of the most effective risk assessment and methodologies available. We utilize our specialized knowledge to protect your properties, guests, employees, and physical assets and analyze the specific threat and vulnerability landscape you confront. We craft customized strategies and socialize a robust emergency preparedness plan for your organization to not only identify and prevent observed risks and threats but also to respond in real time and recover after the fact with minimal or no impact on the quality of your guest and staff experiences.

After our initial, comprehensive risk assessment of the infrastructure of all physical and digital facilities to determine vulnerabilities, we calendar regular audits and spot checks to ensure and maintain the continued integrity of your organization and protect assets. After delivering comprehensive checklists and worksheets covering each specialty for your teams, we conduct initial and ongoing trainings for all staff members.

We enact strategies to shore up defenses against all type of theft and fraud, both external and internal. We analyze, in microscopic detail, every physical component of the property and defeat the subtle social components that allow tolerance of theft and fraud to infiltrate the ethos of your properties.  HDS specialists ensure that you constantly maintain secure payment processing compliant with the most current PCI DDS standards.  We help you monitor transaction regularly to be aware of suspicious activity and mitigate fraud, running software APIs that automatically detect bad actor’s attempts.  HDS consultants have seen every variety of wrongdoing imaginable and will set strong controls – helping implement procedures like separating duties, forcing redundancies, verifying invoices, and conducting regular audits and spot-checks. HDS consultants have seen every variety of wrongdoing imaginable and will set strong internal controls – helping implement procedures like separating duties, forcing redundancies, verifying invoices, and conducting regular audits and spot-checks.

When things go to the extreme, we provide you with clearly delineated incident response plans and procedures for catastrophic weather events, fires, flooding, sanitation and health emergencies, medical emergencies, outbreak response protocols, terrorism incidents, and active shooter crises. Our teams quickly notify and assist staff and guests when things break bad, provide immediate communication to first responders and local agencies, and provide ownership with a real-time support liaison during these events.  Post-incident we bolster your reconstruction and rebuilding efforts, providing all legal support and navigation of your insurance obligations. HDS offers the full strength of our PR and damage control teams to enable you to take complete control of the narrative to the public and the media.