Concept Development:
Market Feasibility Analysis: Utilizing STR, CBRE, and our own proprietary datasets, we conduct detailed demand forecasting, competitive benchmarking, and financial modeling to predict RevPAR, ADR, and GOPPAR. We have created econometric models that assess a myriad of data points to gauge market saturation, expected guest psychographics, and macro-economic trends that impact your concept’s viability
Site Selection and Due Diligence: HDS utilizes advanced GIS mapping, environmental risk assessments, and infrastructure analysis and we optimize site selection for accessibility, scalability, and compliance with local zoning regulations
Brand and Experiential Design: We collaborate with you to create a unique brand identity, integrating local cultural elements, biophilic design, and smart-enabled technologies. We align with your pre-existing global brand standards [e.g., Marriott, Hilton], or we craft bespoke identities for independent properties
Financial and Operational Planning: We provide comprehensive CapEx/OPEX projections, breakeven analyses, and operational frameworks incorporating your PMS platforms with our proprietary AI-driven revenue management systems for scalability
Sustainability and Innovation: HSD integrates LEED-certified designs, renewable energy systems, and water recycling technologies, reducing your energy costs by an average of 20-30% and aligning with ESG mandates
Portfolio Management:
Centralized Operations Management: We standardize SOPs, vendor coordination, and performance tracking across multi-unit portfolios, and integrate EPS systems for real-time operational and financial visibility
Revenue Optimization: Our AI-driven RMS platforms optimize pricing, channel distribution, and demand forecasting. We increase RevPAR by an average of 10-15% and reduce your OTA commissions by 20%
Labor and Workforce Efficiency: We implement predictive scheduling software-based tools, ensure compliance with local labor laws, and reduce your overtime costs by up to 28%
Guest Experience Enhancement: We deploy a customized CRM system and provide AI-guided sentiment analysis tools to deeply personalize guest interactions and anticipate their demands, improving NPS by an average of 12-18 points
Portfolio Optimization: We analyze your performance to identify high-potential units and provide recommendations on repositioning or divestiture strategies, leveraging CBRE and STR benchmarks
Expansion Planning: We formulate market entry strategies, including site selection, competitive analysis, and regulatory mapping for new units or geographic expansion
M&A and Investment Support: We handle your financial due diligence, valuation modeling, and integration planning for acquisitions or private equity partnerships
Innovation and Trends: We guide you on emerging trends [e.g., plant-based menus, experiential dining, et al.] ensuring your concepts remain always competitive
Compliance and Risk Management: We conduct automated tracking of regulatory requirements [e.g., ADA, fire safety, health codes] and cybersecurity protocols such as PCI-DSS, and we regularly achieve 98%+ audit compliance rates.
Technology and Digital Transformation:
Integrated Tech Ecosystems: We ensure data integrity and provide real-time insights across properties by launching seamless connectivity across your PMS, POS, CRM, and inventory systems
AI and Predictive Analytics: We have created machine learning models that we’ve finetuned to accurately forecast future demand, minimize your OTA dependency, and strongly boost your RevPAR
IoT and Smart Infrastructure: We will plan and install smart thermostats, occupancy sensors, and energy management systems that will optimize your resource usage and reduce your operational costs by more than 20%
Digital Guest Interfaces: We enable you to use mobile check-in, contactless payment, and custom-tailored AI chatbots for reservations and concierge functions; greatly enhancing guest convenience while reducing response times by up to 60%
Blockchain Applications: We contract with SMEs that can construct secure ledgers for vendor contracts, loyalty programs, and transactional transparency – boosting trust and efficiency
Operational Optimization:
reducing manual processes by 35% while improving GOPPAR by 10-12%
Revenue Management: Our AI-driven RMS platforms optimize pricing and distribution strategies, boosting RevPAR and minimizing OTA dependency
Cost Control: We implement centralized procurement and inventory management, leveraging significant economies of scale to reduce operational costs from 15-40%
Labor Optimization: We utilize predictive analysis to conduct workforce planning, ensuring you ideal staffing while complying with local regulations
Sustainable Initiatives: We implement energy-efficient systems and waste reduction programs affording you 25-35% utility cost savings while remaining in compliance with ESG mandates
Performance Analytics: We provide our clients with the customized HDS dashboard which provides granular insights into your financial, operational, and guest metrics
Strategic Advisory and Growth Planning:
Portfolio Optimization: We conduct an asset-level performance analysis to identify underperforming properties, then provide recommendations for reposition, renovation, or asset divestiture based on STR benchmarks
Expansion Strategy: We draft market entry plans, including site selection, regulatory analysis, and competitive analysis for new properties or for geographic expansion
M&A and Investment Support: We assist with financial due diligence, valuation modeling, and integration planning for acquisitions, franchise agreements, or private equity partnerships
Innovation and Trends: We constantly provide guidance on emerging trends [e.g., wellness-focused, and alternative lifestyle resorts, experiential stays, etc.] ensuring your concepts remain highly relevant and competitive
